Frequently Asked Questions
Everything you need to know about your Tuxedo Boutique shopping experience.
What is the shelf life of Tuxedo Boutique beauty products?
Most of our products have a shelf life of 12 to 24 months. You can find the specific 'Period After Opening' (PAO) symbol on each product packaging, which indicates how many months the product remains effective after being opened.
Are your cosmetics cruelty-free and vegan?
Yes, Tuxedo Boutique is committed to ethical beauty. All our products are 100% cruelty-free, and the majority of our collection is vegan-friendly. Please check the individual product descriptions for specific ingredient details.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout if you need your beauty essentials sooner.
What is your return policy for opened beauty products?
Due to hygiene and safety reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged or defective item, please contact our support team immediately for a replacement.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can cancel or modify your order within 1 hour of placement by contacting our customer service team. Once the order has entered the fulfillment stage, we are unable to make changes.
Do you offer international shipping?
Currently, Tuxedo Boutique ships to the United States, Canada, and select European countries. Shipping rates and delivery times vary depending on the destination and are calculated at checkout.